PRIVACY POLICY

At Shoppypella, we have prepared this Privacy Policy to inform you about the privacy and security of data collected during your visits to our website www.shoppypella.com (“Our Site”) and our official mobile application (together, “Our Services”).

We collect certain personal data from users who visit our website and process this data in accordance with personal data protection laws and all other relevant legislation. This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offers.

  1. Our Privacy Policy


When you visit our Services offered by Shoppypella, your data is collected, processed and stored in accordance with the following basic privacy principles:

  1. Acting in accordance with the law and principles of fairness,
  2. Processing current and accurate personal data,
  3. Processing for specific, explicit and legitimate purposes,
  4. Processing that is limited and proportionate to the purpose for which it is processed.,
  5. Storage for the period stipulated in the relevant legislation or for the period necessary for the purpose for which they were processed.,
  6. Ensure that only authorized personnel have access to confidential data.

We may revise this Privacy Policy from time to time at our discretion. If there are any significant changes to the Privacy Policy, we will notify you to the extent required by applicable law. You understand and agree that if you continue to use our Services after the new Privacy Policy comes into effect, you will be deemed to have accepted the updated Privacy Policy.

  1. Personal Data We Collect and Our Purposes

We collect and process your personal data to ensure a smooth visit to our website at “www.shoppypella.com”, to offer our products and services, to provide better service, and to fulfill our legal obligations, including those under Law No. 5651.

We would like to remind you that the responsibility for ensuring the accuracy and completeness of the information provided to Shoppypella lies with our customers visiting our Services. If you believe that the information you have provided is incorrect or incomplete, you can always contact Shoppypella to have it corrected.

The personal data we process may include information about our users' devices, IP addresses, country and city, type and language of browser used, and the time and number of their visits to the site.

  1. Our Methods and Legal Grounds for Collecting Your Personal Data

We collect information you provide to Shoppypella, information we automatically obtain when you use our Services, and information from other sources, such as third-party services and organizations, as described below. We may collect your personal data in two ways:

Information you provided to Shoppypella: In some cases, we may ask you to share certain information with us. In such cases, you will provide this information directly to us. 

  • Identity and Contact Information: When you create an account or use our Services, we may collect information such as your name, surname, address, email address, phone number, and other contact information.
  • Account Information: We may collect information necessary for account administration and security, such as usernames and passwords used for authentication and account access, and additional security questions or password hints used for account security.
  • Information Regarding Your Purchases: We may collect personal information and details relating to your purchases, including payment information.. We do not directly collect or store any payment card numbers entered through our services, but we may receive information associated with your payment card details (e.g., billing and payment confirmation information).
  • Your Contact Information: When you request information about our services, subscribe to our newsletter, submit a customer or technical support request, apply for a job, or otherwise contact us, we may collect personal information such as your email address, phone number, or postal address.
  • Interactive Features: We may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, comment functions, forums, blogs, and social media pages). Other people using our services may also have access to this information. 
  • Business Development and Strategic Partnerships: We may collect personal information from individuals and third parties to evaluate and pursue potential business opportunities.
  • Raffles, Contests, Promotions: We may collect personal information you provide for raffles, contests, or other promotions we offer.
  • Conferences, Trade Shows, and Other Events: We may collect personal information from individuals when they attend conferences, trade shows, and other events.
  • Job applications: We may post open positions and job opportunities on our services. If you respond to one of these postings by submitting your application, resume, and/or cover letter, we may collect your information and use it to evaluate your qualifications. 
  • Surveys: We may collect personal information you provide through various surveys. 

Information We Automatically Obtain While You Use the SiteWe may automatically process some data regarding your interaction with our website through cookies and similar technologies in connection with your use of our website. This data may not be of a nature that can identify an individual.

  • Device and Usage Information: When you use our Services, we may automatically collect certain information, such as your (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, and location information. Before, during, and after using our Services, we may also automatically collect information about the pages you visit, the links you click, the types of content you interact with, and the frequency and duration of your activity. We may also collect information that other people provide when they use our Services, including information about you when they tag you.
  • Cookies, Pixel Tags, Other Technologies: We and third parties providing content, advertising, or other functionality on our Services may use cookies, pixel tags, local storage, and other technologies to automatically collect information through your use of our Services. Detailed information about the data collected through cookies and similar technologies while you use our Services is provided in our Cookie Policy.
  • Social Media PlatformsOur Services may include social media buttons such as YouTube, Instagram, TikTok, X, and Facebook (these may include widgets such as a “share this” button or other interactive mini-programs). These features may collect information such as your IP address, which page you visited on our Services, and may set a cookie to ensure the feature functions properly. Your interactions with these platforms are subject to the privacy policy of the company providing them.
  • Personal Information Collected from Other Sources: We may obtain personal information about you from other sources, including third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, third-party login service, or a social networking site, we may collect personal information about you from that third-party application.
  1. Use of Your Personal Data

At Shoppypella, the legal grounds for collecting your personal data are our legitimate interests, including the formation and performance of contracts and the marketing of our products and services..

  • We may use your personal data to: provide access to specific areas, functions, and features of our services; manage your information and accounts; fulfill and manage your orders, payments, returns, and exchanges made through the services; respond to customer or technical support requests; manage prize draws and contests when you choose to participate; communicate with you about your account, activities on our Services, and policy changes; enable our payment processor to process your financial information and other payment methods for purchased products or Services; process applications if you apply for a job with us; and when you register for events.
  • We may also use your personal data for administrative purposes, such as pursuing our legitimate interests including research and development (including marketing research), network and information security, and fraud prevention; detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity and prosecuting those responsible for such activity; measuring interest in and engagement with our services; short-term, temporary use such as contextual customization of advertisements; improving, upgrading or enhancing our services; developing new products and services; verifying and authenticating individual identities; debugging to identify and fix errors in our services; sharing personal information with third parties as necessary to provide services; enforcing our agreements and policies and complying with our legal obligations.
  • We may use your personal information to improve your user experience on the Services by providing content recommendations, such as vendors, items, or products that may interest you, based on your transactions on the Services.
  • We may use your personal information to tailor content and advertising to you. We may send you “interest-based” or “personalized advertising,” including email campaigns, targeted audience advertising, and cross-device tracking. We may also use your personal information for other purposes as requested by you or as permitted by applicable law.
  1. Sharing Personal Data

We take utmost importance to not arbitrarily sharing your personal data with third parties and act with care in this regard. Therefore, we may only share your personal data listed here with companies we work with (for example, the company providing website hosting services) if there is a legal obligation or a court order, or for the purposes mentioned above. For example, we use Google Analytics for analytical services. Although the information obtained by Google Analytics is stored in an anonymized form, some types of your data may be processed on Google's servers abroad for a certain period. For Google's Privacy Policy... Click here. If you do not want Google Analytics to track your interaction with our website, you can click the following link: Disable Google Analytics.

Below are the categories of third parties with whom we may share your personal information:

  • Business partners: We may share your personal information with our business partners with whom we jointly offer products or services. We may also share your personal information with our business partners in order to provide you with a product or service you have requested.
  • Service providers: We may share your personal information with third-party service providers who use this information to help us provide our Services. This includes service providers who provide us with IT support, hosting, payment processing, customer service, and related services.
  • Affiliates: We may share your personal information with our affiliates for administrative purposes, including IT management activities, to enable them to provide services to you or to support and supplement the Services we provide.
  • Other Users/Website Visitors: As described in the “Personal Information We Collect” section above, our Services allow you to share your profile and/or User Content with other users, including those who do not use our Services.
  • Advertising Partners: We may share your personal information with third-party analytics and advertising partners. These third-party analytics and advertising partners may set up Technologies and other tracking tools in our Services to collect information about your activity and your device (e.g., your IP address, cookie identifiers, pages visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) to provide you with personalized advertisements when you visit digital properties on their networks. This practice is often referred to as “interest-based advertising” or “personalized advertising”.
  1. Your Rights Regarding Your Personal Data

In accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data (“KVKK”), you have the following rights regarding your personal data:

  1. To find out whether your personal data is being processed,
  2. You have the right to request information regarding the processing of your personal data.,
  3. To learn the purpose of processing personal data and whether it is being used appropriately for that purpose.,
  4. Knowing the third parties to whom your personal data is transferred, whether domestically or internationally.,
  5. You have the right to request the correction of your personal data if it has been processed incompletely or inaccurately, and to request that this correction be notified to third parties to whom your personal data has been transferred.,
  6. Even if your personal data has been processed in accordance with Law No. 6698 and other relevant laws, you have the right to request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist, and to request that this action be notified to third parties to whom your personal data has been transferred.,
  7. You have the right to object to an outcome that is unfavorable to you, resulting solely from the analysis of processed data by automated systems.,
  8. You have the right to claim compensation for damages you have suffered as a result of the unlawful processing of your personal data.

If you receive an unsolicited email from us, you can unsubscribe using the link at the bottom of the email to stop receiving such emails in the future. However, please note that you will continue to receive emails regarding your order for products or services. 

We may also send you certain non-promotional communications about Shoppypella and our Services, and you do not have the option to opt out of these communications (for example, communications relating to our Services or updates to our Terms or this Privacy Policy). 

We process requests to be placed on mailing, telephone, and contact lists as required by applicable legislation. You can opt out of receiving text messages from us by updating your preferences in your account or by contacting us in another way as described in the section below.

We may send you push notifications through our mobile app. If you do not wish to receive these notifications, you can turn them off by updating your device settings. With your permission, we may also collect precise location-based information through our mobile app. You can disable this function by changing the settings on your mobile device.

Hizmetlerimiz aracılığıyla topladığımız bilgilerin güvenliğini sağlamak için fiziksel, teknik ve idari önlemlerin bir kombinasyonunu kullanmaktayız. Ancak, bilgilerinizi korumak için bu önlemleri alsak dahi, hiçbir sistemin %100 güvenli olmadığını ve işletmekte olduğumuz ya da bizim adımıza işletilen ağ, sistem, sunucu, cihaz ve veri tabanlarının güvenliğini tamamen garanti edemeyeceğimizi hatırlatırız. Yürürlükteki mevzuatın izin verdiği azami ölçüde, yetkisiz erişim ve ifşa durumlarında sorumluluk kabul edilmemektedir.

  1. Contact Us for Your Rights and Claims

You can submit your questions regarding your personal data and your rights and requests under Article 11 of the KVKK (Personal Data Protection Law) to the Data Controller via a petition prepared in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller or through the “Erwa Mağazacılık İthalat İhracat Sanayi ve Ticaret Limited Şirketi Application Form” from the email address registered in our system to ………(mail). You can access the application form here.

Additionally, a petition prepared in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller or the "Erwa Mağazacılık İthalat İhracat Sanayi ve Ticaret Limited Şirketi Application Form" can be used. Acarlar Neighborhood, Çubuklu Çiftlik Yolu Street, H Block No:2h, Inner Door No: 4, Beykoz/Istanbul You can apply in person at [address], through a notary public, or by sending an email to our Registered Electronic Mail (KEP) address (erwa@hs01.kep.tr) using a Secure Electronic Signature or Mobile Signature. You are required to submit documents verifying your identity with these applications.