{"id":37146,"date":"2026-02-18T18:35:34","date_gmt":"2026-02-18T15:35:34","guid":{"rendered":"https:\/\/pellabez.com\/?page_id=37146"},"modified":"2026-05-14T08:39:25","modified_gmt":"2026-05-14T05:39:25","slug":"kvkk","status":"publish","type":"page","link":"https:\/\/pellabez.com\/en\/kvkk\/","title":{"rendered":"Personal Data Protection Law (KVKK)"},"content":{"rendered":"<p id=\"wd-5fd089c9\" class=\"wp-block-wd-paragraph\"><strong>IN ACCORDANCE WITH LAW NO. 6698 ON THE PROTECTION OF PERSONAL DATA (\u201cKVKK\u201d), REGARDING THE PROTECTION OF PERSONAL DATA.<\/strong><\/p>\n\n\n\n<p id=\"wd-edd1dc09\" class=\"wp-block-wd-paragraph\"><strong>INFORMATION TEXT<\/strong><\/p>\n\n\n\n<p id=\"wd-1db1a696\" class=\"wp-block-wd-paragraph\">Update Date: 10.11.2024<\/p>\n\n\n\n<p id=\"wd-423866ef\" class=\"wp-block-wd-paragraph\"><strong>Erwa Retail Import Export Industry and Trade Limited Company<\/strong><strong> <\/strong><strong>aspect<\/strong>; As the data controller, we attach great importance to the security of your personal data. In this regard, we would like to inform you about the Law No. 6698 on the Protection of Personal Data (\u201cthe Law\u201d).<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Data Controller<\/strong><\/li>\n<\/ol>\n\n\n\n<p id=\"wd-6c2460b2\" class=\"wp-block-wd-paragraph\">Your personal data will be processed by us as the data controller.&nbsp;<strong>Erwa Retail Import Export Industry and Trade Limited Company<\/strong>&nbsp;This data will be recorded, stored, classified, updated, and, when necessary, transferred to third parties by [Company Name] for the purposes stated in this Privacy Notice.&nbsp;<\/p>\n\n\n\n<p id=\"wd-763f0275\" class=\"wp-block-wd-paragraph\">Erwa Ma\u011fazac\u0131l\u0131k \u0130thalat \u0130hracat Sanayi ve Ticaret Limited \u015eirketi (\u201cthe Company\u201d) or (&#039;Erwa&#039;) considers the privacy and security of your personal data to be among its top priorities. Erwa processes your personal data in compliance with the regulations of the Law No. 6698 on the Protection of Personal Data (\u2018KVKK\u2019) and secondary legislation. In order to inform data subjects about the processing, storage, and transfer of their personal data within the scope of our activities arising from relevant legislation and legal regulations, and in order to enable them to benefit from the services offered on Erwa&#039;s mobile applications and\/or websites (\u201cPlatform Services\u201d), we have prepared this Personal Data Processing Information Text (\u201cInformation Text\u201d).<\/p>\n\n\n\n<p id=\"wd-01f3b000\" class=\"wp-block-wd-paragraph\">Your personal data, which we obtain in the ways described below, will be processed within the scope of our commercial relations or our service relationship with you; and only for the purposes that necessitate their processing.&nbsp;<strong><em>in a manner that is relevant to the purpose, limited and proportionate<\/em><\/strong>, taraf\u0131m\u0131za bildirdi\u011finiz veya bildirildi\u011fi \u015fekliyle ki\u015fisel verilerin do\u011frulu\u011funu ve en g\u00fcncel halini koruyarak, kaydedilece\u011fini, depolanaca\u011f\u0131n\u0131, muhafaza edilece\u011fini, yeniden d\u00fczenlenece\u011fini, kanunen bu ki\u015fisel verileri talep etmeye yetkili olan kurumlar ile payla\u015f\u0131laca\u011f\u0131n\u0131 ve KVKK\u2019n\u0131n \u00f6ng\u00f6rd\u00fc\u011f\u00fc ko\u015fullara uyularak,&nbsp;yurti\u00e7i veya yurtd\u0131\u015f\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015filere aktar\u0131laca\u011f\u0131n\u0131, devredilece\u011fini, s\u0131n\u0131fland\u0131r\u0131labilece\u011fini ve KVKK\u2019da say\u0131lan sair \u015fekillerde i\u015flenebilece\u011fini bildiririz.<\/p>\n\n\n\n<p id=\"wd-b6ab7c68\" class=\"wp-block-wd-paragraph\">Ki\u015fisel verileriniz, kimli\u011finizi belirli ya da belirlenebilir k\u0131lan her t\u00fcrl\u00fc bilgi anlam\u0131na gelmektedir. \u0130nternet sitemizi ve\/veya mobil uygulamam\u0131z\u0131 ziyaret etmeniz durumunda kullan\u0131lan \u00e7erez ve SDK\u2019lar (\u201c\u00c7erezler\u201d) hakk\u0131nda ayr\u0131nt\u0131l\u0131 bilgiler&nbsp;\u00c7erez Politikas\u0131\u2019nda yer almaktad\u0131r. \u00c7erezler arac\u0131l\u0131\u011f\u0131yla i\u015flenen ki\u015fisel veriler ise bu Ayd\u0131nlatma Metni\u2019nde a\u00e7\u0131klanmaktad\u0131r. Erwa, Ayd\u0131nlatma Metni\u2019nde gerekli oldu\u011fu takdirde her zaman de\u011fi\u015fiklik yapabilir. Yap\u0131lacak de\u011fi\u015fiklikler, Ayd\u0131nlatma Metni\u2019nin \u2026\u2026\u2026\u2026\u2026\u2026. adresinde yay\u0131mlanmas\u0131yla birlikte derhal ge\u00e7erlilik kazan\u0131r.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>&nbsp;Your Processed Data&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<p id=\"wd-c9326b7f\" class=\"wp-block-wd-paragraph\">The personal data processed by Erwa, the data controller, is listed below. If you are a platform member, your personal data will be processed during the membership process, while continuing without membership, during the purchase of products and services through the site, during complaints and support requests, during the conduct of legal processes, during the processing and transfer of credit card data, during user experience studies, and during the use of interactive support services.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your Personal Information: <\/strong>Your name, surname, date of birth, Turkish Republic ID number, and gender.<\/li>\n\n\n\n<li><strong>Your Contact Information:<\/strong> Your mobile phone number, billing and delivery address, and email address.<\/li>\n\n\n\n<li><strong>Your User Account Information:<\/strong>&nbsp;Your customer number, membership email address, and if you add your user information, your date of birth, height, and weight.<\/li>\n\n\n\n<li><strong>Your Customer Transaction Information:&nbsp;<\/strong>Sipari\u015f ve fatura bilginiz,&nbsp;al\u0131\u015fveri\u015flerinizle&nbsp;ilgili ger\u00e7ekle\u015fen i\u015flem ge\u00e7mi\u015fi bilginiz, talep ve \u015fikayet bilgileriniz, Platform kullan\u0131m bilgileriniz, Platform\u2019da yer alan \u00fcr\u00fcnlere ili\u015fkin yorum yapman\u0131z ve\/veya soru sorman\u0131z halinde yorum ve sorular\u0131n\u0131z i\u00e7erisinde bizzat payla\u015ft\u0131\u011f\u0131n\u0131z bilgiler, puan ve de\u011ferlendirme bilgileriniz, chat kanal\u0131yla yap\u0131lan konu\u015fma i\u00e7eriklerine y\u00f6nelik bilgiler, iptal\/iade bilgileriniz, \u00fcyelik tarihi bilgileriniz.<\/li>\n\n\n\n<li><strong>Your Delivery Information<\/strong>The phone number and delivery address information you provided for the delivery of your order, along with your delivery tracking information,<\/li>\n\n\n\n<li><strong>Your Payment Information:&nbsp;<\/strong>Your information regarding payments and payment methods, registered card details, encrypted credit card information, bank account\/IBAN number information,<\/li>\n\n\n\n<li><strong>Your Transaction Security Information:<\/strong>&nbsp;Your device information, IP address information, username information, password information, cookie information, platform access logs, login method (via Google\/Facebook), website login and logout information, traffic data (connection time\/duration, etc.)<\/li>\n\n\n\n<li><strong>Your Legal Proceedings Information:<\/strong>&nbsp;Information from correspondence with authorized persons, institutions and organizations, information from court and enforcement files, and your legal information requests,<\/li>\n\n\n\n<li><strong>Your Visual and Audio Recording Information:&nbsp;<\/strong>Your voice recording if you spoke with the call center. Photos you added to your comments and account information.<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>How do we collect your personal data?<\/strong><\/li>\n<\/ol>\n\n\n\n<p id=\"wd-ea0e94ce\" class=\"wp-block-wd-paragraph\">Your personal data <a href=\"http:\/\/www.shoppypella.com\">www.pellabez.com<\/a> This information is obtained through the forms you fill out on the website.\u00a0<\/p>\n\n\n\n<p id=\"wd-69848ee7\" class=\"wp-block-wd-paragraph\">Your personal data <a href=\"http:\/\/www.shoppypella.com\">www.pellabez.com<\/a> This information is obtained through the WhatsApp contact line located on the website.<\/p>\n\n\n\n<p id=\"wd-ae4342c6\" class=\"wp-block-wd-paragraph\">Erwa collects your personal data electronically through the Website and Mobile Application using fully automated and partially automated methods; electronically through the channel you use to contact us via live chat, call center or email; and physically when transmitted by post or notified by legal authorities.<\/p>\n\n\n\n<p id=\"wd-0e5ccdcd\" class=\"wp-block-wd-paragraph\"><strong>4<\/strong><strong>What are the legal grounds and purposes for processing your personal data?<\/strong><\/p>\n\n\n\n<p id=\"wd-e1c0d4a0\" class=\"wp-block-wd-paragraph\">Kanun uyar\u0131nca,&nbsp;Veri Sorumlusu s\u0131fat\u0131yla, ki\u015fisel verilerinizi KVKK\u2019n\u0131n 5. Ve 6. Maddelerine uygun olarak a\u015fa\u011f\u0131da a\u00e7\u0131kland\u0131\u011f\u0131 \u00e7er\u00e7evede ve a\u015fa\u011f\u0131daki paragrafta belirtilen ama\u00e7lar\u0131 yerine getirebilmek i\u00e7in kaydedecek, saklayacak, s\u0131n\u0131fland\u0131racak, g\u00fcncelleyecek ve i\u015fleyece\u011fiz.<\/p>\n\n\n\n<p id=\"wd-e88975c9\" class=\"wp-block-wd-paragraph\">\u00dcyelik ve hesap olu\u015fturma s\u00fcrecinde; Kimlik bilgileriniz, ileti\u015fim bilgileriniz, kullan\u0131c\u0131 hesap bilgileriniz, m\u00fc\u015fteri i\u0307\u015flem bilgileriniz ve i\u0307\u015flem g\u00fcvenli\u011fi bilgileriniz, kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclm\u00fc\u015f olmas\u0131, Erwain hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi i\u00e7in zorunlu olmas\u0131 ve sizinle aram\u0131zdaki \u00fcyelik&nbsp;s\u00f6zle\u015fmemizin&nbsp;ifas\u0131 i\u00e7in gerekli olmas\u0131 hukuki sebepleriyle, \u00dcyelik s\u00f6zle\u015fmesinin kurulmas\u0131 ve ifas\u0131na y\u00f6nelik s\u00fcre\u00e7lerin y\u00fcr\u00fct\u00fclmesi, Platform \u00fcye profilinin\/hesab\u0131n olu\u015fturulmas\u0131 ve kapat\u0131lmas\u0131 s\u00fcre\u00e7lerinin y\u00f6netilmesi,\u0130leti\u015fim bilgilerinin do\u011frulanmas\u0131, Platform vas\u0131tas\u0131yla sat\u0131n al\u0131m i\u015flemlerinizin ger\u00e7ekle\u015ftirilmesine y\u00f6nelik faaliyetlerin y\u00fcr\u00fct\u00fclmesi, \u015eirket\u2019in i\u015f faaliyetlerinin y\u00fcr\u00fct\u00fclmesi ve denetimi, Platform operasyonlar\u0131n\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131, 6563 Elektronik Ticaretin D\u00fczenlenmesi Hakk\u0131nda Kanun, 6102 Say\u0131l\u0131 T\u00fcrk Ticaret Kanunu, 5237 Say\u0131l\u0131 T\u00fcrk Ceza Kanunu ve 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ba\u015fta olmak \u00fczere Erwa tabi oldu\u011fu mevzuattan kaynaklanan y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi, Platform faaliyetlerinin mevzuata uygun olarak y\u00fcr\u00fct\u00fclmesi, Mevzuattan kaynaklanan y\u00fck\u00fcml\u00fcl\u00fcklerimiz uyar\u0131nca Erwa taraf\u0131ndan veri payla\u015f\u0131m\u0131 ve muhafazas\u0131 y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi ama\u00e7lar\u0131yla i\u015flenmektedir.&nbsp;<\/p>\n\n\n\n<p id=\"wd-6d4d54da\" class=\"wp-block-wd-paragraph\">During the ordering process, delivery, and cancellation and return processes;<strong> <\/strong>Kimlik bilgileriniz, ileti\u015fim bilgileriniz, kullan\u0131c\u0131 hesap bilgileriniz, teslimat bilgileriniz, m\u00fc\u015fteri i\u0307\u015flem bilgileriniz, \u00f6deme bilgileriniz, i\u0307\u015flem g\u00fcvenli\u011fi bilgileriniz Erwain hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi i\u00e7in zorunlu olmas\u0131 ve&nbsp; sizinle aram\u0131zdaki \u00fcyelik&nbsp;s\u00f6zle\u015fmemizin&nbsp;ifas\u0131 i\u00e7in gerekli olmas\u0131 hukuki sebepleriyle, Sipari\u015fin verilmesi ve sipari\u015f olu\u015fturulmas\u0131, Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinin kurulmas\u0131 ve ifas\u0131n\u0131n sa\u011flanmas\u0131, Teslimat ve lojistik faaliyetlerin y\u00fcr\u00fct\u00fclmesi,\u0130ptal ve\/veya iade s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, \u00d6deme ve fatura s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi ve Elektronik Ticarette Hizmet Sa\u011flay\u0131c\u0131 ve Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131lar Hakk\u0131nda Y\u00f6netmelik ba\u015fta olmak \u00fczere Erwa\u2019n\u0131n tabii oldu\u011fu mevzuatta yer alan ve\/veya yetkili merciler taraf\u0131ndan yay\u0131nlanan karar, k\u0131lavuz ve rehberlerde belirtilen hukuki y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi, Platform\u2019da&nbsp;yer alan \u00fcr\u00fcn\/hizmet gruplar\u0131n\u0131n sat\u0131n&nbsp;al\u0131m\u0131&nbsp;s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi ama\u00e7lar\u0131yla i\u015flenmektedir.&nbsp;<\/p>\n\n\n\n<p id=\"wd-8862a8ad\" class=\"wp-block-wd-paragraph\">M\u00fc\u015fteri deneyimi s\u00fcre\u00e7lerinde, Kimlik bilgileriniz, ileti\u015fim bilgileriniz, kullan\u0131c\u0131 hesap bilgileriniz, m\u00fc\u015fteri i\u0307\u015flem bilgileriniz, teslimat bilgileriniz, i\u0307\u015flem g\u00fcvenli\u011fi bilgileriniz, hukuki i\u0307\u015flem bilgileriniz, i\u0307\u015fitsel kay\u0131t bilgileriniz, sizinle aram\u0131zdaki \u00fcyelik&nbsp;s\u00f6zle\u015fmemizin&nbsp;ifas\u0131 i\u00e7in gerekli olmas\u0131 ve Erwa\u2019n\u0131n me\u015fru menfaatleri i\u00e7in veri i\u015flenmesinin zorunlu olmas\u0131 hukuki sebepleriyle, Tercihlerinize ve ilgi alanlar\u0131n\u0131za uygun olan \u00fcr\u00fcnlere h\u0131zl\u0131 ve kolay ula\u015fabilmenizin sa\u011flanmas\u0131, Erwae ait Platform Hizmetleri aras\u0131ndaki servis ge\u00e7i\u015flerinde daha iyi bir kullan\u0131c\u0131 deneyiminin sa\u011flanmas\u0131, Kullan\u0131c\u0131 deneyimizin geli\u015ftirilmesi ve iyile\u015ftirilmesi, Hizmet kalitemizin iyile\u015ftirilmesi, Analiz ve raporlama \u00e7al\u0131\u015fmalar\u0131n\u0131n yap\u0131lmas\u0131, \u0130leti\u015fim faaliyetlerinin y\u00fcr\u00fct\u00fclmesi, \u00dcr\u00fcn ve&nbsp;hizmetlerimize&nbsp;ili\u015fkin talep, \u015fikayet ve \u00f6nerilerin de\u011ferlendirilmesi, Mal ve hizmet sat\u0131\u015f sonras\u0131 destek hizmetlerinin y\u00fcr\u00fct\u00fclmesi ama\u00e7lar\u0131yla i\u015flenmektedir.&nbsp;<\/p>\n\n\n\n<p id=\"wd-e9d95959\" class=\"wp-block-wd-paragraph\">Your personal information, contact information, user account information, customer transaction information, delivery information, payment information, and transaction security information are used by the company in its information security, risk, audit, and control processes., <strong>&nbsp;<\/strong>sizinle aram\u0131zdaki \u00fcyelik&nbsp;s\u00f6zle\u015fmemizin&nbsp;ifas\u0131 i\u00e7in gerekli olmas\u0131 ve Erwa\u2019n\u0131n me\u015fru menfaatleri i\u00e7in veri i\u015flenmesinin zorunlu olmas\u0131 hukuki sebepleriyle, Finans ve muhasebe s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi ve denetimi,Faturaland\u0131rma s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, Bilgi g\u00fcvenli\u011fi s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi ve \u015f\u00fcpheli i\u015flemlere y\u00f6nelik inceleme yap\u0131lmas\u0131, Platform\u2019a ili\u015fkin olarak operasyonlar\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131, Erwa\u2019n\u0131n sundu\u011fu \u00fcr\u00fcn ve hizmetlerin kalitesinin kontrol\u00fc, geli\u015ftirilmesi ve iyile\u015ftirilmesi, Risk tespiti ve analizlerinin yap\u0131lmas\u0131, \u015fik\u00e2yet y\u00f6netimi yap\u0131lmas\u0131, Doland\u0131r\u0131c\u0131l\u0131klar\u0131n \u00f6nlenmesi, Olas\u0131 \u015firket birle\u015fme, devralma, ortak giri\u015fim, b\u00f6l\u00fcnme ve sair yap\u0131sal de\u011fi\u015fikliklerde Erwa\u2019n\u0131n hukuki ve finansal inceleme faaliyetlerinin ger\u00e7ekle\u015ftirilmesi ama\u00e7lar\u0131yla i\u015flenmektedir.&nbsp;<\/p>\n\n\n\n<p id=\"wd-676f55b4\" class=\"wp-block-wd-paragraph\">Your personal information, contact information, user account information, customer transaction information, delivery information, payment information, transaction security information, legal transaction information, audio recording information are processed for the following legal reasons: the establishment, exercise or protection of a right, and the fulfillment of Erwa&#039;s legal obligations; the conduct of legal and litigation matters, responding to your legal claims, reviewing and responding to your duly submitted applications as a data subject; ensuring compliance with legislation; fulfilling obligations arising from legislation to which Erwa is subject; conducting legal consultancy processes; sharing information with authorized persons, institutions and organizations upon request; and for the purpose of exercising and protecting a right in case of a legal dispute.&nbsp;<\/p>\n\n\n\n<p id=\"wd-73da2f3b\" class=\"wp-block-wd-paragraph\">In processes conducted based on explicit consent, your identity information, contact information, user account information, customer transaction information, delivery information, and payment information are processed for the purposes of marketing, advertising, and promotional activities, conducting financial offer processes, providing you with personalized offers, carrying out activities aimed at increasing your satisfaction, and sending commercial electronic messages within this scope, all based on the legal grounds of having explicit consent.&nbsp;<\/p>\n\n\n\n<p id=\"wd-e9c7a881\" class=\"wp-block-wd-paragraph\"><strong>5) To whom and for what reasons are your personal data transferred?<\/strong><\/p>\n\n\n\n<p id=\"wd-a61c0991\" class=\"wp-block-wd-paragraph\">Erwa transfers your personal data in accordance with the purposes stated in this Privacy Notice and in compliance with Articles 8 and 9 of the KVKK (Personal Data Protection Law).&nbsp;<\/p>\n\n\n\n<p id=\"wd-8ae15c60\" class=\"wp-block-wd-paragraph\">Ki\u015fisel verileriniz yurt i\u00e7inde KVKK\u2019n\u0131n 8. maddesi uyar\u0131nca kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclmesi, Erwa\u2019n\u0131n hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirebilmesi i\u00e7in zorunlu olmas\u0131, s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli olmas\u0131, \u200b\u200bbir hakk\u0131n tesisi, kullan\u0131lmas\u0131 veya korunmas\u0131 i\u00e7in veri i\u015flemenin zorunlu olmas\u0131 ve\/veya Erwa\u2019n\u0131n me\u015fru menfaati i\u00e7in zorunlu olmas\u0131 hukuki sebeplerine dayan\u0131larak&nbsp;a\u015fa\u011f\u0131da detayl\u0131ca belirtilen al\u0131c\u0131 gruplar\u0131 ile payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-fb7598d5\" class=\"wp-block-wd-paragraph\">In addition, in cases where your personal data is transferred abroad by Erwa, appropriate safeguards must be provided through a standard contract as stipulated in Article 9 of the KVKK (Law on Protection of Personal Data) and the Regulation on Procedures and Principles Regarding the Transfer of Personal Data Abroad, or <strong>&nbsp;<\/strong>Personal data is shared with the recipient groups detailed below, based on the legal grounds arising from one of the situations stipulated in Article 9, paragraph 6 of the KVKK (Law on Protection of Personal Data), on an incidental basis. Erwa takes care to process your personal data by ensuring necessary data minimization and taking the necessary technical and administrative security measures.<\/p>\n\n\n\n<p id=\"wd-39b46066\" class=\"wp-block-wd-paragraph\">During the membership and account creation process,<strong> <\/strong>S\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli olmas\u0131 ve standart s\u00f6zle\u015fmeyle uygun g\u00fcvencenin sa\u011flanmas\u0131 hukuki sebepleriyle, S\u00f6zle\u015fmesel ili\u015fkimiz uyar\u0131nca Platform\u2019a ili\u015fkin ald\u0131\u011f\u0131m\u0131z hizmetler kapsam\u0131nda Platform Hizmetleri\u2019nden faydalanman\u0131z\u0131n sa\u011flanmas\u0131, \u00fcyelik s\u00f6zle\u015fmesinin kurulmas\u0131 ve ifas\u0131 ama\u00e7lar\u0131yla ki\u015fisel verileriniz&nbsp;i\u015ftiraklerimizle ve grup \u015firketlerimizle, Platform operasyonlar\u0131n\u0131n y\u00fcr\u00fct\u00fclmesi, bili\u015fim, teknoloji ve yaz\u0131l\u0131m hizmetlerinin al\u0131nmas\u0131 amac\u0131yla<strong>&nbsp;<\/strong>This information is shared with our subsidiaries, group companies, business partners, and service providers that provide, operate, or service our IT infrastructure, as well as with our subsidiaries and group companies located abroad.<\/p>\n\n\n\n<p id=\"wd-f301e3b9\" class=\"wp-block-wd-paragraph\">Sipari\u015f a\u015famas\u0131nda, teslimat ve iptal ve iade s\u00fcre\u00e7lerinde ; Erwa\u2019n\u0131n hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi, s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli&nbsp;olmas\u0131 ve standart s\u00f6zle\u015fme ile uygun g\u00fcvencenin sa\u011flanmas\u0131 hukuki sebepleriyle, Platform Hizmetleri\u2019nden faydalanman\u0131z\u0131n sa\u011flanmas\u0131, sat\u0131n al\u0131m ve &nbsp;faturaland\u0131rma s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, Erwa\u2019n\u0131n ve \u00fcr\u00fcn sat\u0131n ald\u0131\u011f\u0131n\u0131z sat\u0131c\u0131n\u0131n tabi oldu\u011fu mevzuattan kaynaklanan y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi ama\u00e7lar\u0131yla&nbsp;sat\u0131n almak istedi\u011finiz \u00fcr\u00fcn\u00fcn sat\u0131c\u0131s\u0131 veya hizmet sa\u011flay\u0131c\u0131yla, Lojistik faaliyetlerin y\u00fcr\u00fct\u00fclmesi ve teslimat s\u00fcre\u00e7lerinin takibinin yap\u0131lmas\u0131 amac\u0131yla<strong>&nbsp;<\/strong>\u00fcr\u00fcn sat\u0131c\u0131s\u0131, kargo firmalar\u0131, \u00f6zel kuryelerle, \u00d6deme s\u00fcre\u00e7lerinizin y\u00fcr\u00fct\u00fclmesi ve takibi amac\u0131yla anla\u015fmal\u0131 oldu\u011fumuz&nbsp;bankalarla ve di\u011fer \u00f6deme kurulu\u015flar\u0131yla,&nbsp; Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn\u00fcn teslimat\u0131 gibi hususlarda taraf\u0131n\u0131za bilgi vermek amac\u0131yla<strong>&nbsp;<\/strong>toplu SMS \/ e-posta g\u00f6nderimine ili\u015fkin hizmet al\u0131nan i\u015f ortaklar\u0131m\u0131zla, Yurt d\u0131\u015f\u0131ndan \u00fcr\u00fcn sipari\u015f vermeniz halinde, sipari\u015f teslimat ve iade s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, lojistik ve tedarik zinciri s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, g\u00fcmr\u00fck s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi,&nbsp;Platform operasyonlar\u0131n\u0131n y\u00fcr\u00fct\u00fclmesi ama\u00e7lar\u0131yla yurt d\u0131\u015f\u0131nda yerle\u015fik&nbsp;kargo ve lojistik \u015firketleri, sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn\u00fcn sat\u0131c\u0131s\u0131yla ve g\u00fcmr\u00fck dan\u0131\u015fmanl\u0131k \u015firketleriyle payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-3dd572a5\" class=\"wp-block-wd-paragraph\">In customer experience processes;<strong> <\/strong>S\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli olmas\u0131,&nbsp;Standart s\u00f6zle\u015fme ile uygun g\u00fcvencenin sa\u011flanmas\u0131 ve ar\u0131zi&nbsp;olmak kayd\u0131yla KVKK\u2019n\u0131n 9.maddesinin 6. F\u0131kras\u0131nda d\u00fczenlenen hallerden birinin varl\u0131\u011f\u0131 hukuki sebepleriyle, Mal ve hizmet sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 destek hizmetlerinin sunulmas\u0131, m\u00fc\u015fteri memnuniyetinin sa\u011flanmas\u0131, talep ve \u015fikayetlerinin kar\u015f\u0131lanmas\u0131 ama\u00e7lar\u0131yla&nbsp;\u00e7a\u011fr\u0131 merkezi hizmeti sunan i\u015f ortaklar\u0131m\u0131z, m\u00fc\u015fteri destek hizmeti veren hizmet&nbsp;sa\u011flay\u0131c\u0131lar\u0131m\u0131zla, Erwa\u2019n\u0131n sundu\u011fu \u00fcr\u00fcn ve hizmetlerin geli\u015ftirilmesi ve iyile\u015ftirilmesine y\u00f6nelik faaliyetlerin y\u00fcr\u00fct\u00fclmesi ama\u00e7lar\u0131yla&nbsp;Platform hizmetlerinin sunulabilmesi ve Platform operasyonlar\u0131n\u0131n y\u00fcr\u00fct\u00fclmesi i\u00e7in yurtd\u0131\u015f\u0131nda yerle\u015fik hizmet al\u0131nan hizmet sa\u011flay\u0131c\u0131lar, bili\u015fim altyap\u0131s\u0131, yaz\u0131l\u0131m ve teknoloji hizmetleri sunan i\u015ftiraklerimizle, grup \u015firketlerimizle, i\u015f ortaklar\u0131m\u0131z ve dan\u0131\u015fmanlar\u0131m\u0131zla payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-a103f9cb\" class=\"wp-block-wd-paragraph\">Erwa\u2019n\u0131n bilgi g\u00fcvenli\u011fi, risk, denetim ve kontrol s\u00fcre\u00e7lerinde; Erwa\u2019n\u0131n hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi, s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli olmas\u0131 ve Erwa\u2019n\u0131n me\u015fru menfaati i\u00e7in zorunlu olmas\u0131 hukuki sebepleriyle, Faturaland\u0131rma s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, m\u00fc\u015fteriye e-faturan\u0131n elektronik olarak g\u00f6nderilmesi, fiziki s\u00f6zle\u015fme veya fatura teslimat\u0131 yap\u0131lmas\u0131, finansal ve muhasebe s\u00fcre\u00e7lerinin y\u00f6netimi, risklerin tespiti, de\u011ferlendirilmesi, doland\u0131r\u0131c\u0131l\u0131klar\u0131n \u00f6nlenmesi ama\u00e7lar\u0131yla&nbsp;i\u015f ortaklar\u0131m\u0131z, dan\u0131\u015fmanlar\u0131m\u0131z ve hizmet&nbsp;sa\u011flay\u0131c\u0131lar\u0131m\u0131z, bankalar, e-fatura i\u015f orta\u011f\u0131, kargo ve kurye firmalar\u0131, \u00f6zel entegrat\u00f6r, ba\u011f\u0131ms\u0131z denetim, g\u00fcmr\u00fck, mali m\u00fc\u015favir\/muhasebe hizmeti sunan i\u015f ortaklar\u0131m\u0131zla, \u015eirket operasyonlar\u0131n\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131, \u015firketin sundu\u011fu \u00fcr\u00fcn ve hizmetlerin kalitesinin kontrol\u00fc ve iyile\u015ftirilmesi ve risk tespiti ve analizlerinin yap\u0131lmas\u0131 ama\u00e7lar\u0131yla&nbsp;ba\u011f\u0131ms\u0131z denetim, g\u00fcmr\u00fck, mali m\u00fc\u015favir\/muhasebe hizmeti sunan i\u015f ortaklar\u0131m\u0131zla, topluluk \u015firketlerimiz, i\u015ftiraklerimiz, grup \u015firketlerimiz \u00f6zel entegrat\u00f6rlerle, teknoloji \u015firketleriyle, i\u015f ortaklar\u0131m\u0131z ve hizmet sa\u011flayan tedarik\u00e7ilerimizle payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-a26d5512\" class=\"wp-block-wd-paragraph\">Hukuki i\u015flem s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesinde, Kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclm\u00fc\u015f olmas\u0131, Erwa\u2019n\u0131n hukuki y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi, bir hakk\u0131n tesisi, kullan\u0131lmas\u0131 veya korunmas\u0131 i\u00e7in i\u015flenmesi, s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131 i\u00e7in gerekli olmas\u0131 ve ar\u0131zi&nbsp;olmak kayd\u0131yla KVKK\u2019n\u0131n 9.maddesinin 6. F\u0131kras\u0131nda d\u00fczenlenen hallerden birinin varl\u0131\u011f\u0131 hukuki sebepleriyle, Erwa\u2019n\u0131n tabi oldu\u011fu mevzuattan kaynaklanan y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi ve Platform faaliyetlerinin mevzuata uygun olarak y\u00fcr\u00fct\u00fclmesi, yetkili ki\u015fi, kurum ve kurulu\u015flara bilgi verilmesi, hukuk i\u015flerinin takibi ve y\u00fcr\u00fct\u00fclmesi, hukuki bir ihtilaf olmas\u0131 halinde bir hakk\u0131n kullan\u0131lmas\u0131 ve korunmas\u0131 ama\u00e7lar\u0131yla&nbsp;d\u00fczenleyici ve denetleyici kurumlar ile mahkeme ve icra m\u00fcd\u00fcrl\u00fckleri, arabulucular gibi yetkili kamu kurum ve kurulu\u015flar\u0131yla, Erwa\u2019n\u0131n denetim faaliyetlerinin y\u00fcr\u00fct\u00fclmesi, hukuki dan\u0131\u015fmanl\u0131k s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, \u015firket operasyonlar\u0131n\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131, \u015f\u00fcpheli i\u015flemlere y\u00f6nelik inceleme yap\u0131lmas\u0131 ama\u00e7lar\u0131yla&nbsp;avukatlar, denet\u00e7iler, vergi dan\u0131\u015fmanlar\u0131, adli bili\u015fim uzmanlar\u0131, siber g\u00fcvenlik dan\u0131\u015fmanlar\u0131, vergi dan\u0131\u015fmanlar\u0131, topluluk \u015firketlerimiz, i\u015ftiraklerimiz, dan\u0131\u015fmanl\u0131k ve hizmet ald\u0131\u011f\u0131m\u0131z di\u011fer \u00fc\u00e7\u00fcnc\u00fc ki\u015filer ve i\u015f ortaklar\u0131yla, Talep edilmesi halinde yurtd\u0131\u015f\u0131ndaki yetkili ki\u015fi, kurum ve kurulu\u015flara bilgi verilmesi, hukuki bir ihtilaf olmas\u0131 halinde bir hakk\u0131n kullan\u0131lmas\u0131 ve korunmas\u0131 ama\u00e7lar\u0131yla&nbsp;yetkili kamu, kurum ve kurulu\u015flar\u0131yla payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-b0d85ac9\" class=\"wp-block-wd-paragraph\">A\u00e7\u0131k r\u0131zas\u0131n bulunmas\u0131 hukuki sebebiyle, Pazarlama, reklam ve tan\u0131t\u0131m faaliyetlerinin y\u00fcr\u00fct\u00fclmesi, size \u00f6zel tekliflerin sunulabilmesi, memnuniyetinizin artt\u0131r\u0131lmas\u0131na y\u00f6nelik faaliyetlerin y\u00fcr\u00fct\u00fclmesi ama\u00e7lar\u0131yla&nbsp;i\u015ftirakler, grup \u015firketleri, hizmet sa\u011flay\u0131c\u0131 ve i\u015f ortaklar\u0131yla payla\u015f\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p id=\"wd-153a5c00\" class=\"wp-block-wd-paragraph\"><strong>6) Protection of Your Personal Data<\/strong><\/p>\n\n\n\n<p id=\"wd-7fa94318\" class=\"wp-block-wd-paragraph\">Erwa, as the data controller, assumes responsibility for establishing the necessary organizational structure and implementing and adapting technical measures to protect the confidentiality and integrity of information in accordance with the relevant provisions of the applicable legislation. Personal data shared with Erwa is under Erwa&#039;s supervision and control.&nbsp;<\/p>\n\n\n\n<p id=\"wd-46ff93f4\" class=\"wp-block-wd-paragraph\">Accordingly, as stipulated in the legislation, penetration tests are conducted periodically in accordance with international and national technical standards concerning data privacy, and regular risk analyses are performed regarding personal data processing activities. Furthermore, actions are taken to mitigate risks, access and authorization controls are implemented to prevent unauthorized access to personal data, and data processing policies are updated regularly.<\/p>\n\n\n\n<p id=\"wd-1de9db63\" class=\"wp-block-wd-paragraph\"><strong>7) What are your rights regarding the protection of your personal data?<\/strong><\/p>\n\n\n\n<p id=\"wd-ea57ece1\" class=\"wp-block-wd-paragraph\">In accordance with Article 11 of the KVKK (Law on the Protection of Personal Data), your rights regarding the processing of your personal data are listed below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To find out whether your personal data is being processed,<\/li>\n\n\n\n<li>If it has been processed, request information about it.,<\/li>\n\n\n\n<li>To learn the purpose for which your personal data is processed and whether it is being used appropriately for that purpose,<\/li>\n\n\n\n<li>Knowing the third parties to whom it is transferred, whether domestically or internationally.,<\/li>\n\n\n\n<li>The right to request the correction of personal data if it has been processed incompletely or inaccurately.,<\/li>\n\n\n\n<li>You can request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK (Law on Protection of Personal Data).,<\/li>\n\n\n\n<li>You have the right to request that the actions taken in accordance with your rights regarding correction, deletion, and destruction mentioned above be notified to third parties to whom your personal data has been transferred.,<\/li>\n\n\n\n<li>You have the right to object to an outcome that is detrimental to you, resulting solely from the analysis of your personal data by automated systems.,<\/li>\n\n\n\n<li>You have the right to claim compensation for any damages you suffer as a result of your personal data being processed in violation of relevant legislation.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-e83a8f3d\" class=\"wp-block-wd-paragraph\">You have rights.<\/p>\n\n\n\n<p id=\"wd-c6cdcc71\" class=\"wp-block-wd-paragraph\">Erwa Saklama ve \u0130mha Politikas\u0131 ile ki\u015fisel verileri saklama ve silme i\u015flemlerinizi mevzuata uygun \u015fekilde y\u00fcr\u00fctmektedir. Ki\u015fisel verilerinize ili\u015fkin saklama ve imha i\u015flemleri bu politikalar kapsam\u0131nda ger\u00e7ekle\u015ftirilmektedir. Buna g\u00f6re KVKK\u2019da veya ilgili kanunlar ile sair ilgili mevzuatta verinin saklanmas\u0131 i\u00e7in bir s\u00fcre belirlenmi\u015f ise s\u00f6z konusu veri en az bu s\u00fcre kadar saklanmak zorundad\u0131r. Bu s\u00fcre ge\u00e7tikten sonra ki\u015fisel verileriniz Erwa taraf\u0131ndan veya talebiniz \u00fczerine Ki\u015fisel Verilerin Korunmas\u0131 Kanunu ve ilgili y\u00f6netmelikler kapsam\u0131ndaki y\u00f6ntemler ile silinecek, yok edilecek ve\/veya anonim hale getirilecektir.&nbsp;Kanunen i\u015flenmesi gereken veriler haricindeki ki\u015fisel verilerin i\u015flenmesi i\u00e7in verdi\u011finiz izni her zaman geri alabilirsiniz<strong>. <\/strong>If you request the deletion of your data for a valid reason, your data will be deleted by the data controller within 30 days at the latest, if legally possible. Requests for the deletion or destruction of your data before the retention period stipulated by legislation will not be accepted.&nbsp;<\/p>\n\n\n\n<p id=\"wd-785efe7a\" class=\"wp-block-wd-paragraph\"><strong>8) Application and Contact for Your Rights and Claims<\/strong><\/p>\n\n\n\n<p id=\"wd-aa945f61\" class=\"wp-block-wd-paragraph\">You can submit your requests and inquiries regarding your personal data using the data subject application form;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With a wet signature and a photocopy of the ID. <em>Acarlar Neighborhood, \u00c7ubuklu \u00c7iftlik Yolu Street, H Block No:2h, Inner Door No:4, Beykoz\/Istanbul<\/em> by sending it to this address,<\/li>\n\n\n\n<li>By applying in person to Erwa Ma\u011fazac\u0131l\u0131k \u0130thalat \u0130hracat Sanayi ve Ticaret Limited \u015eirketi with a valid identification document,<\/li>\n\n\n\n<li>By sending an email to our registered electronic mail address erwa@hs01.kep.tr using a registered electronic mail (KEP) address and a secure electronic signature or mobile signature,<\/li>\n\n\n\n<li>By sending an email from the email address previously provided by the relevant person to Erwa Ma\u011fazac\u0131l\u0131k \u0130thalat \u0130hracat Sanayi ve Ticaret Limited \u015eirketi and registered in our system, to our email address \u2026\u2026\u2026\u2026\u2026\u2026..com<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-0193e73a\" class=\"wp-block-wd-paragraph\">You can forward this to Erwa Ma\u011fazac\u0131l\u0131k \u0130thalat \u0130hracat Sanayi ve Ticaret Limited \u015eirketi.<\/p>\n\n\n\n<p id=\"wd-31c2dd70\" class=\"wp-block-wd-paragraph\">Please write &quot;Data Subject Request under the Personal Data Protection Law&quot; on the envelope or in the subject line of the email containing the application form.<\/p>\n\n\n\n<p id=\"wd-98dfad0f\" class=\"wp-block-wd-paragraph\">According to the Communiqu\u00e9 on the Procedures and Principles for Applications to the Data Controller, the Data Subject must include the following information in their application: name, surname, signature (if the application is in writing), Turkish Republic Identity Number (or passport number if the applicant is a foreigner), residential or business address for notification purposes, email address (if any), telephone number, fax number, and information regarding the subject of the request.<\/p>\n\n\n\n<p id=\"wd-042746ec\" class=\"wp-block-wd-paragraph\">The relevant person must clearly and understandably state the request in their application, which should include explanations regarding the right they wish to exercise as mentioned above. All relevant information and documents must be attached to the application.<\/p>\n\n\n\n<p id=\"wd-b9ff25e1\" class=\"wp-block-wd-paragraph\">While the subject of the request must relate to the applicant personally, if acting on behalf of someone else, the applicant must be specifically authorized to do so and this authorization must be documented (a special power of attorney). Furthermore, the application must include identity and address information, and supporting documents verifying identity must be attached. Requests made by unauthorized third parties on behalf of others will not be considered.<\/p>\n\n\n\n<p id=\"wd-e855db98\" class=\"wp-block-wd-paragraph\">As data subjects, if you submit your requests regarding your rights to Erwa, Erwa will process your request free of charge within a maximum of 30 (thirty) days. However, if the response to your application requires a cost in accordance with the legislation, Erwa may charge a fee according to the tariff determined by the Personal Data Protection Board. If your application is rejected, the reasoned reasons for rejection will be communicated to you via email or postal mail to the address you provided in your application, or, if possible, through the same method by which you submitted your request.<\/p>\n\n\n\n<p id=\"wd-afd73a93\" class=\"wp-block-wd-paragraph\"><strong>9) Changes to be Made to the Privacy Policy<\/strong><\/p>\n\n\n\n<p id=\"wd-98e7b8c5\" class=\"wp-block-wd-paragraph\">Erwa reserves the right to update this Personal Data Protection Notice at any time within the framework of possible changes in the applicable legislation.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-37146","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/pages\/37146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/comments?post=37146"}],"version-history":[{"count":2,"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/pages\/37146\/revisions"}],"predecessor-version":[{"id":37485,"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/pages\/37146\/revisions\/37485"}],"wp:attachment":[{"href":"https:\/\/pellabez.com\/en\/wp-json\/wp\/v2\/media?parent=37146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}